Cristian Turcios
San Pedro Sula,Honduras
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Attentive Customer Service Representative with 12 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.
Overview
9
9
years of professional experience
Work History
Customer Service
Alorica
10.2023 - Current
Technical Support and Team Leader
Startek
04.2020 - 09.2023
Technical Support and Supervisor Calls
Allied Global
01.2017 - 11.2019
Cashier and Customer Service
Novelties Cesi
12.2015 - 01.2017
Education
High School Diploma -
Instituto Billingue Perfect
San Pedro Sula, Honduras12.2011
Primary -
Escuela Dr Ramon Rosa
El Progreso, Honduras12.2006
Skills
- Leadership
- Communication
- Team Work
- Critical Thinking
- Work Under Pressure
- Customer service and care
- Customer service background
- Adherence to high customer service standards
- Customer service and support
- Customer service abilities
Languages
English
Spanish
Aboutme
jassiel.calderon14@gmail.com, +504-3377-7468, El Progreso, Honduras
Timeline
Customer Service
Alorica
10.2023 - Current
Technical Support and Team Leader
Startek
04.2020 - 09.2023
Technical Support and Supervisor Calls
Allied Global
01.2017 - 11.2019
Cashier and Customer Service
Novelties Cesi
12.2015 - 01.2017
High School Diploma -
Instituto Billingue Perfect
Primary -
Escuela Dr Ramon Rosa
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