CRISTA JISSEL IZAGUIRRE LEIVA
Administrative Assistant
Siguatepeque
Summary
I am a person who is passionate about being a virtual assistant. Bilingual (Spanish-English) preschool teacher with 10 years of experience, 4 years of experience in administrative assistant, excellent skills for organizing and scheduling different activities, Technologically savvy, I offer experience with many social media platforms, office technology programs, and advanced computer skills.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Seventh House Design
08.2023 - 02.2024
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Create sales presentations utilizing Canva
- Have effective communication with vendors (retail, wholesale vendors)
- Use project management tools such as Notion, Asana, Airtable and thus have greater control over project updates and customer communications
- Use PROGRAMA design software to update projects and executions
Administrative Assistant
IMPDEMER
08.2019 - 08.2023
- I work as an administrative assistant in a company called IMPDEMER which owns a food Franchise
- I implement strategies to drive monthly sales, maximize resources, organize schedules for owners and managers
- Billing management and collaboration in accounting tasks
- Management of events and agenda
- Collaboration in email management
- Support in content creation
- Schedule and coordinate meetings appointments and travel arrangements for supervisors and managers
- Developed new filing and organizational practice, saving the company 7% in expenses and increasing profits by 10% per month.
- Organized and updated schedules for executives.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Took notes and dictation at meetings.
English Teacher
El Alba Bilingual School
08.2011 - 06.2019
- Worked one-on-one with students to address their specific needs
- Provided optimal instruction and academic support to students
- Created and implemented lesson plans based on child-led interests and curiosities
- Created and fostered positive relationships with parents and family members of students
- Assigned homework as an extension of learning
- Encouraged student engagement and meaningful class discussions
- Encouraged social and emotional growth in students.
Education
Teacher -
Universidad Pedagogica Nacional
05.2017 - Current
Administration Specialist - Business Administration
Instituto De Formación Hondureña
Tegucigalpa, Honduras 05.2001 -
Skills
Leadership and Teamwork
References
CARLOS TRINIDAD DIAZ, IMPDEMER, Carlosdiaz25@yahoo.com, 50498373927
Extracurricular Activities
Elevate career, Elevate Career, 03/2023, Present, Elevate Career is a program in which. Learn to maximize your productivity, through techniques and digital tools for collaborative work. Administration, INFOP, 02/2023, Present, It allows you to acquire specific knowledge of the various areas, as well as develop multiple skills based on leadership, negotiation, communication and decision-making, all with the aim of achieving optimal management and organization of any company.
Timeline
Administrative Assistant
Seventh House Design
08.2023 - 02.2024
Administrative Assistant
IMPDEMER
08.2019 - 08.2023
Teacher -
Universidad Pedagogica Nacional
05.2017 - Current
English Teacher
El Alba Bilingual School
08.2011 - 06.2019
Administration Specialist - Business Administration
Instituto De Formación Hondureña
05.2001 -
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