CRISTA JISSEL IZAGUIRRE LEIVA
Administrative Assistant
Siguatepeque
Summary
I am a person who is passionate about being a virtual assistant. Bilingual (Spanish-English) preschool teacher with 10 years of experience, 4 years of experience in administrative assistant, excellent skills for organizing and scheduling different activities, Technologically savvy, I offer experience with many social media platforms, office technology programs, and advanced computer skills.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Seventh House Design
08.2023 - 02.2024
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Create sales presentations utilizing Canva
- Have effective communication with vendors (retail, wholesale vendors)
- Use project management tools such as Notion, Asana, Airtable and thus have greater control over project updates and customer communications
- Use PROGRAMA design software to update projects and executions
Administrative Assistant
IMPDEMER
08.2019 - 08.2023
- I work as an administrative assistant in a company called IMPDEMER which owns a food Franchise
- I implement strategies to drive monthly sales, maximize resources, organize schedules for owners and managers
- Billing management and collaboration in accounting tasks
- Management of events and agenda
- Collaboration in email management
- Support in content creation
- Schedule and coordinate meetings appointments and travel arrangements for supervisors and managers
- Developed new filing and organizational practice, saving the company 7% in expenses and increasing profits by 10% per month.
- Organized and updated schedules for executives.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Took notes and dictation at meetings.
English Teacher
El Alba Bilingual School
08.2011 - 06.2019
- Worked one-on-one with students to address their specific needs
- Provided optimal instruction and academic support to students
- Created and implemented lesson plans based on child-led interests and curiosities
- Created and fostered positive relationships with parents and family members of students
- Assigned homework as an extension of learning
- Encouraged student engagement and meaningful class discussions
- Encouraged social and emotional growth in students.
Education
Teacher -
Universidad Pedagogica Nacional
05.2017 - Current
Administration Specialist - Business Administration
Instituto De Formación Hondureña
Tegucigalpa, Honduras 05.2001 -
Skills
Leadership and Teamwork
Ability to Work in a Team
Customer Service
Critical thinking and problem solving
Microsoft Office
Ability to Multitask
Fast Learner
Communication Skills
Effective Time Management
Notion project management tool
Airtable
Slack For team communication
Click up
Trello
Zoom, skype, google meet
Telegram, signal
Data Entry
Administrative Support
Office Administration
Computer Skills
Customer and client relations
Calendar Management
Travel Arrangements
Clokify tracking time tool
References
CARLOS TRINIDAD DIAZ, IMPDEMER, Carlosdiaz25@yahoo.com, 50498373927
Extracurricular Activities
Elevate career, Elevate Career, 03/2023, Present, Elevate Career is a program in which. Learn to maximize your productivity, through techniques and digital tools for collaborative work. Administration, INFOP, 02/2023, Present, It allows you to acquire specific knowledge of the various areas, as well as develop multiple skills based on leadership, negotiation, communication and decision-making, all with the aim of achieving optimal management and organization of any company.
Timeline
Administrative Assistant
Seventh House Design
08.2023 - 02.2024
Administrative Assistant
IMPDEMER
08.2019 - 08.2023
Teacher -
Universidad Pedagogica Nacional
05.2017 - Current
English Teacher
El Alba Bilingual School
08.2011 - 06.2019
Administration Specialist - Business Administration
Instituto De Formación Hondureña
05.2001 -