Summary
Overview
Work History
Education
Skills
Timeline
Generic
Clemey Dorothy  Dixon Brooks
Open To Work

Clemey Dorothy Dixon Brooks

Bachelor In Accounting
Roatan Honduras ,Islas de la Bahía

Summary

Dynamic Front Desk Specialist with a proven track record at Holiday Inn Club Vacations, excelling in customer service and problem-solving. Skilled in cash handling and optimizing room assignments, I enhance guest satisfaction through effective communication and teamwork. Committed to maintaining high standards of hospitality and operational efficiency.

Hospitality professional prepared for this role. Proven ability to manage front desk operations and enhance client satisfaction. Known for reliability, adaptability, and teamwork. Skilled in customer service, administrative tasks, and communication.

Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Diligent Desired Position with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.

Skilled Job Title with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Professional kitchen worker with experience in maintaining high standards of cleanliness and efficiency. Adept at food preparation, utensil sanitization, and ensuring safe and organized kitchen environment. Strong team collaborator who adapts to changing needs and focuses on achieving results. Reliable and flexible, with skills in multitasking, time management, and attention to detail.

Experienced with food preparation, dishwashing, and kitchen maintenance. Utilizes effective multitasking to support smooth kitchen operations and assist chefs. Knowledge of hygiene standards and safety protocols to ensure clean and organized kitchen environment.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Overview

23
23
years of professional experience

Work History

Front Desk Specialist

Holidayinnclub Vactions
03.2024 - 10.2025
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Coordinated bookings and reservations using property management systems to enhance operational efficiency.
  • Maintained accurate records of guest accounts and billing information for financial accuracy.
  • Collaborated with housekeeping and maintenance teams to facilitate timely room readiness for arrivals.

Cashier

Bojangles' Famous Chicken 'n Biscuits
02.2003 - 12.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Provided exceptional customer service, enhancing overall dining experience.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Housekeeper

Holidayinn Club Vacation Oaks N Spruce
04.2023 - 10.2024
  • Performed daily cleaning tasks in guest rooms and common areas to maintain hotel standards.
  • Ensured adherence to safety protocols while using cleaning chemicals and equipment.
  • Conducted detailed inspections of guest rooms to ensure quality and cleanliness standards were met.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Front Desk Receptionist

Holidayinn Club Vacation
04.2022 - 12.2023
  • Greeted guests, ensuring welcoming atmosphere and prompt check-in processes.
  • Managed phone inquiries, providing accurate information on reservations and services.
  • Coordinated room assignments, optimizing occupancy and guest satisfaction.
  • Assisted in maintaining cleanliness and organization of front desk area.
  • Processed payments efficiently, adhering to company policies for financial transactions.
  • Resolved guest complaints promptly, enhancing overall customer experience and loyalty.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Housekeeper

Paradise Beach Hotel
01.2019 - 10.2021
  • Cleaned and stocked guest rooms by replacing towels, linens, vacuuming floors, and restocking bathroom items.
  • Conducted regular inspections to ensure compliance with hotel cleanliness standards and addressed issues promptly.
  • Performed daily cleaning tasks in guest rooms and common areas to uphold overall hotel standards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

Bachelor of Accounting -

Jose Santos Guardiola
Roatan Honduras
11-2000

Skills

Building relationships

Customer service

Problem-solving skills

Cash handling

Guest services

Housekeeping

Safety and security procedures

POS systems

Fluent in language and language

Teamwork and collaboration

Punctual and reliable

Multitasking Abilities

Room assignments

Supply replenishment

Hospitality services

Timeline

Front Desk Specialist

Holidayinnclub Vactions
03.2024 - 10.2025

Housekeeper

Holidayinn Club Vacation Oaks N Spruce
04.2023 - 10.2024

Front Desk Receptionist

Holidayinn Club Vacation
04.2022 - 12.2023

Housekeeper

Paradise Beach Hotel
01.2019 - 10.2021

Cashier

Bojangles' Famous Chicken 'n Biscuits
02.2003 - 12.2024

Bachelor of Accounting -

Jose Santos Guardiola
Clemey Dorothy Dixon BrooksBachelor In Accounting