Claudio Marroquin
Industrial Engineer/Specialist in Logistics
TGU
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Project Manager
Gutierrez Customs Agency
08.2024 - 01.2025
- Project Development and Leadership
- Creation and implementation of the agency's transformation strategy, modernizing the execution of the services to be offered
- Development and implementation of KPIs
- Improvements in systems
- Dealing and negotiating with new and current clients of the organization
- Quality assurance in the organization's processes
Operational Excellence Leader
Vesta Customs SA
04.2023 - 08.2024
- Project Leader within the organization
- Implementation of Internal Systems
- Updating/Surveying of Operational Processes of all Customs at the national level - HN
- Update of Land, Air and Sea Transport Routes
- Time study for updating operational equipment measurements
- Preparation of improvement proposals
- Development of people within the organization
- Workload studies for new hires
- Generation of Indicators (KPIs)
- Internal air process re-engineering
- Operational Excellence Dialogues between internal areas
- Implementation of the Daily Excellence Dialogues methodology in the company's central operational team
Process and Risk Consultant
Credi Q
11.2022 - 04.2023
- Documentation
- SAP Logon - Engage system implementation
- Implementation of system for the interpretation of statistical data in the process area of processes for migration and operations
Process and Operations Supervisor (Professional Practice)
Galeano Café SA
08.2021 - 11.2021
- Creation and implementation of Process Manual
- Time study to determine average service times
- Creation of an Industrial Safety and Hygiene Manual
- Inventory Control Supervisor in the T-shirt production area
- Redesign of branch parking lot in Col
- Palmira (TGU,HND)
- Implementation of an automated system for controlling the attendance of administrative staff
Education
Postgraduate - Logistics Specialization
Pontifical University Catholic Argentina "UCA"
Buenos Aires, Argentina 04.2022 - 12.2022
Industrial Engineering -
Catholic University of Honduras "Our Lady Queen of Peace"
Tegucigalpa, Honduras 01.2018 - 12.2021
Skills
- Leadership
- Training of staff and users
- Process Standardization
- Personnel Management
- Teamwork
- Working in demanding situations
- Resource planning
- Process improvement
- LEAN/Agile Methodology
- Six Sigma
- Project Management
- Analysis Capacity
- Problem Solving
Certification
Lean Six Sigma Yellow Belt
Academictraining
- Pontifical University Catholic Argentina "UCA", Postgraduate in logistics specialization, 04/01/22, 12/01/22
- Catholic University of Honduras "Our Lady Queen of Peace", Industrial Engineering, 01/01/18, 12/01/21
Other Information
- Office 365 package (Access, Word, Excel, PowerPoint, Visio)
- Microsoft Project
- SQL Server
- Bizagi Modeler
- AutoCad 2024
- SAP
- CASCADE (project tool)
- Power BI
- Figma (web/app development and design)
Accomplishments
I developed an AI-based system capable of generating import and export declarations in a matter of minutes. This system automates key processes such as classification and customs valuation, optimizing operations in the customs sector.
Timeline
Project Manager
Gutierrez Customs Agency
08.2024 - 01.2025
Operational Excellence Leader
Vesta Customs SA
04.2023 - 08.2024
Process and Risk Consultant
Credi Q
11.2022 - 04.2023
Postgraduate - Logistics Specialization
Pontifical University Catholic Argentina "UCA"
04.2022 - 12.2022
Process and Operations Supervisor (Professional Practice)
Galeano Café SA
08.2021 - 11.2021
Industrial Engineering -
Catholic University of Honduras "Our Lady Queen of Peace"
01.2018 - 12.2021
Lean Six Sigma Yellow Belt
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