Chelsea Giveth Guerra Lopez
NARANJITO
Summary
Dynamic Medical Interpreter and English Instructor with a proven track record at Teleperformance Honduras, adept in ethical codes adherence and effective communication. Excelled in streamlining patient care through precise interpretation and enhanced student engagement with innovative teaching methods. Skilled in relationship building and concept interpretation, consistently achieving goals through teamwork and collaboration.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills and effective time management.
Overview
5
5
years of professional experience
Work History
Medical Interpreter
Teleperformance Honduras
04.2022 - 07.2024
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Adapted quickly to various settings providing consistent high-quality language support regardless of location.
Sales
Vroom
04.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
English Instructor
English for Kids
01.2020 - 04.2022
- Adapted lesson plans to accommodate different learning styles and abilities within the classroom setting for optimal comprehension of material covered.
- Improved classroom engagement by implementing interactive teaching techniques and hands-on learning experiences.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Developed student comprehension by incorporating visual aids, multimedia presentations, and group activities.
Education
High School Diploma -
Florencia Bilingual Institute
San Pedro Sula, Honduras12-2015
Skills
- Call management
- FLUENT IN ENGLISH
- Concept interpretation
- Relationship building
- Work process training
- Teamwork and collaboration
- Time management
- Effective communication
- Goal setting
- Sales strategy development
- Performance improvement
Timeline
Medical Interpreter
Teleperformance Honduras
04.2022 - 07.2024
Sales
Vroom
04.2022 - 01.2023
English Instructor
English for Kids
01.2020 - 04.2022
High School Diploma -
Florencia Bilingual Institute
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