Office
Carlos Ivan Cisnero Hernandez
Bachiller En Ciencias Y Humanidades
Roatan,Islas De La Bahia
Summary
Dynamic professional with a proven track record at Madeyso Insular SA, excelling in strategic planning and team collaboration. Enhanced customer satisfaction through effective conflict resolution and operational improvements. Skilled in data analytics, I proactively identified security risks, ensuring compliance and safeguarding assets while fostering a productive work environment.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
7
7
years of professional experience
1
1
Language
Work History
Supervisor De Control De Despacho
Madeyso Insular SA
Roatan
09.2023 - 01.2026
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Controlador De Despacho
Maderas Y Suministros Oseguera SA
La Ceiba, Honduras
04.2019 - 01.2025
- Maintained compliance with industry regulations by staying current on relevant legislation pertaining to access control systems and data protection standards.
- Prepared and maintained records and documentation pertaining to incidents.
- Neutralized situations calmly with tact and common sense.
- Proactively identified potential security risks by staying informed on emerging threats or trends related to unauthorized entry methods and countermeasures.
- Prevented theft or misappropriation of goods, money or other items of value.
- Provided feedback on internal tools and processes, assisting in the continuous improvement of the company''s digitization capabilities.
Education
Pasante De Ingenieria En Sistemas
Universidad Tecnologica De Honduras
La CeibaNo Degree - Bachiller En Ciencias Y Humanidades
Instituto Cumbre De Aguilas
La Ceiba 05.2001 -
Skills
Strategic planning
Inventory control
Data analytics
Decision-making
Goal oriented
Attention to detail
Complex Problem-solving
MS office
Team collaboration
Software
SAP HANA
Timeline
Supervisor De Control De Despacho
Madeyso Insular SA
09.2023 - 01.2026
Controlador De Despacho
Maderas Y Suministros Oseguera SA
04.2019 - 01.2025
No Degree - Bachiller En Ciencias Y Humanidades
Instituto Cumbre De Aguilas
05.2001 -
Pasante De Ingenieria En Sistemas
Universidad Tecnologica De Honduras