Carlos Arzu Gutierrez
High School
San Pedro Sula,Cortes
Summary
Dynamic entertainment professional with a proven track record at Royal Caribbean International, excelling in guest engagement and event promotion. Leveraging exceptional communication and leadership skills, I implemented creative solutions that significantly boosted event attendance. Committed to safety and quality, I fostered a positive atmosphere while training new staff and enhancing guest experiences.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Entertaiment Staff
Royal Caribbean International
03.2019 - 09.2024
- Assisted in organizing and executing entertainment events for diverse audiences.
- Collaborated with team members to ensure seamless event transitions and guest satisfaction.
- Engaged with guests to promote activities and enhance overall experience.
- Supported setup and breakdown of entertainment equipment and staging areas.
- Provided feedback on entertainment offerings to improve guest engagement.
- Trained new staff on event protocols and guest interaction strategies.
- Maintained high standards of safety and cleanliness in entertainment venues.
- Implemented creative solutions to address unforeseen challenges during events, maintaining a professional atmosphere for guests.
- Generated enthusiasm with well-executed promotional activities, leading to higher event attendance rates.
Lifeguard
Royal Caribbean International
05.2018 - 08.2019
- Monitored pool and beach activities to ensure guest safety and adherence to policies.
- Conducted regular safety drills and provided immediate response to emergencies.
- Assisted guests with water-related activities, promoting a safe and enjoyable experience.
- Educated guests on water safety protocols and proper usage of equipment.
- Coordinated with medical staff during emergencies, ensuring swift and effective intervention.
- Responded to emergency situations in a timely, efficient manner.
Gally Steward
Royal Caribbean International
08.2014 - 01.2017
- Maintained cleanliness and organization of galley and storage areas.
- Assisted chefs in meal preparation and plating, ensuring timely service.
- Operated dishwashing equipment, adhering to safety and sanitation standards.
- Monitored inventory levels, notifying management of stock shortages.
- Collaborated with team members to streamline workflow during peak hours.
- Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
Coach in Training
Vida Sport Team
02.2013 - 11.2013
- Assisted in developing training plans for athletes to enhance performance and skillsets.
- Supported coaches in executing daily practice sessions and maintaining a positive team environment.
- Collaborated with team members to ensure adherence to safety protocols during training activities.
- Observed and provided feedback on athlete performance to improve techniques and strategies.
- Facilitated communication between coaches and athletes to foster teamwork and motivation.
- Engaged in continuous learning to adapt coaching methodologies and improve personal coaching skills.
Cook's Assistant
Wendys Restaurant
06.2011 - 11.2013
- Assisted in food preparation, ensuring adherence to health and safety standards.
- Maintained cleanliness and organization in kitchen areas, promoting efficient workflow.
- Supported chefs in cooking tasks, enhancing meal quality and presentation.
- Implemented food storage practices to minimize waste and ensure freshness.
Education
High School Diploma -
Instituto Tecnico Sanpedrano
San Pedro SulaSkills
Exceptional communication
Timeline
Entertaiment Staff
Royal Caribbean International
03.2019 - 09.2024
Lifeguard
Royal Caribbean International
05.2018 - 08.2019
Gally Steward
Royal Caribbean International
08.2014 - 01.2017
Coach in Training
Vida Sport Team
02.2013 - 11.2013
Cook's Assistant
Wendys Restaurant
06.2011 - 11.2013
High School Diploma -
Instituto Tecnico Sanpedrano