Carlo Josue Miranda Mercado
Ingeniero Industrial
San Pedro Sula
Summary
A professional Industrial Engineer with experience in Kaizen and Six Sigma Green Belt methodologies, focused on continuous improvement and process optimization. Expertise in production, planning, logistics, engineering, inventory management, and personnel control, with a strong ability to lead teams and enhance operational efficiency. Additionally, I have at least 2 years of sales experience with a proven track record in building relationships and achieving sales goals. Background in the construction industry or related field, with a strong willingness to learn and grow within the sector. Excellent organizational skills, ability to work independently, take initiative, and manage multiple tasks.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Engineering Manager
GILDAN
Choloma, Departamento de Cortes
10.2024 - Current
- Management and analysis of costs and standard times to ensure operational efficiency. Management of budgets over $100,000.
- Supervision and improvement of quality processes, ensuring compliance with established standards.
- Implementation of continuous improvement projects focused on resource optimization and process innovation.
- Development and implementation of training curves to train and strengthen employees' skills.
- Standardization of processes to ensure consistency and operational excellence.
- Strategic planning to meet the plant's production objectives.
- I oversee a team composed of process engineers, project engineers, plant engineers, and instructors, who work together to ensure operational success.
Process Engineer
CEMCOL
San Pedro Sula, Cortes, CR
04.2024 - 10.2024
- Process Analysis: Evaluate current production processes to identify bottlenecks, waste, and improvement opportunities.
- Utilize analysis tools such as process flow diagrams, value stream mapping (VSM), and time and motion studies.
- Lean Methodology Implementation: Apply Lean principles such as Kaizen, 5S, SMED (Single-Minute Exchange of Die), Just-in-Time, and Kanban to improve efficiency and reduce waste.
- Lead Kaizen events to foster continuous improvement and team participation in process optimization.
- Waste Reduction: Identify and eliminate waste according to Lean principles (overproduction, waiting time, transportation, excess inventory, defects, etc.).
- Propose and execute corrective actions to optimize resource utilization and reduce costs.
- Productivity Improvement: Design and develop more efficient work systems to enhance productivity, safety, and quality.
- Evaluate and adjust cycle times, production rates, and line capacities to maximize performance.
- Development of Performance Indicators: Establish and monitor KPIs (Key Performance Indicators) to measure the effectiveness of implemented improvements, such as OEE (Overall Equipment Effectiveness), productivity, defect rates, and lead times.
- Analyze data to identify trends and additional improvement areas.
- Employee Training and Engagement: Train employees in Lean Manufacturing tools and principles, promoting a continuous improvement culture across the organization.
- Facilitate cross-functional teams to encourage collaboration in optimization projects.
- Continuous Improvement Project Management: Plan and lead continuous improvement projects, from identifying opportunities to implementing and tracking results.
- Ensure the proper implementation of Lean initiatives, meeting quality, time, and cost objectives.
- Layout and Workflow Optimization: Redesign plant layouts and workstations to improve material flow and production line efficiency.
- Use techniques such as facility layout analysis and cellular manufacturing design.
- Visual Management and 5S Implementation: Develop visual control systems to facilitate problem identification and improve communication in production areas.
- Implement and sustain the 5S methodology to maintain a clean, organized, and safe work environment.
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Collaborated with cross-functional teams to improve product quality, resulting in increased customer satisfaction.
Production Coordinator
SIMTEX INTERNATIONAL
05.2021 - 12.2023
- Coordinate production processes according to the Production Plan guidelines to meet product quality, time, cost, safety, and volume standards.
- Manage and oversee a team of more than 45 employees.
- Schedule the Weekly Production Plan in collaboration with the Planning Manager and monitor its execution to optimize time and line personnel activities.
- Implement and track the Preventive and Corrective Maintenance Plan to ensure machinery functionality.
- Evaluate and analyze raw material and packaging material yields per production line to meet defined cost and efficiency targets (waste control).
Supervisor CRT & Sales
Allied Global
San Pedro Sula, Departamento de Cortes
06.2016 - 04.2019
- Customer Service Calls: Answer incoming customer calls to resolve inquiries, complaints, and issues related to products and services.
- Provide accurate and complete information about products, promotions, company policies, and procedures.
- Telemarketing Sales: Make outbound calls to potential and existing customers to promote products and services and generate sales.
- Identify cross-selling and upselling opportunities based on customer needs.
- Problem Resolution: Assist customers in resolving technical and billing issues, ensuring fast and effective solutions.
- Information Logging: Accurately record customer interactions in the CRM (Customer Relationship Management) system.
- Update customer data and maintain precise records of requests, complaints, and orders.
- Sales Target Achievement: Meet and exceed sales targets by converting calls into successful sales.
- Track daily, weekly, and monthly goals and adjust strategies as needed.
Education
Industrial Engineer -
Universidad Catolica De Honduras
San Pedro Sula, Cortes 01.2015 - 05.2021
Master's in Project Management -
Universidad Catolica De Honduras
San Pedro Sula, Cortes 09.2022 - 12.2024
Skills
Design and implementation of continuous improvement strategies
Effective management and execution of projects
Resource optimization and cost reduction
Supply chain management and planning
Supervision and motivation of multidisciplinary teams
Development of strong customer relationships and effective sales negotiation
undefinedCertification
Total Quality Management (TQM), 11/21
Personal Information
Driving License: Licencia Liviana
Timeline
Engineering Manager
GILDAN
10.2024 - Current
Process Engineer
CEMCOL
04.2024 - 10.2024
Master's in Project Management -
Universidad Catolica De Honduras
09.2022 - 12.2024
Production Coordinator
SIMTEX INTERNATIONAL
05.2021 - 12.2023
Supervisor CRT & Sales
Allied Global
06.2016 - 04.2019
Industrial Engineer -
Universidad Catolica De Honduras
01.2015 - 05.2021
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