Microsoft Office
Bryan Mejia
Honduras,CA
Summary
Dedicated to offering exceptional assistance to clients. Skilled at coordinating appointments, organizing mail and collecting messages. Positive and upbeat with strong relationship-building abilities. Proactive with expertise delivering support services and resolving customer complaints.
Overview
1
1
Language
13
13
years of post-secondary education
6
6
years of professional experience
Work History
Appointment Setter
CC Capital Group: Care Solace
01.2019 - 01.2020
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained energy and enthusiasm in fast-paced environment.
Technical Support and Sales Agent
Alorica
01.2015 - 01.2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
Customer Service Representative
Allied Global
08.2013 - 06.2014
- Responded to customer requests for products, services and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Civil Engineering
UNITEC
01.2015 - Current
High School Diploma -
Instituto Tecnologico Santo Tomas
01.2010 - 01.2013
Middle School
Instituto Tecnico De San Pedro Sula
01.2006 - 11.2009
Skills
Technical support and assistance
undefinedSoftware
Slack
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Appointment Setter
CC Capital Group: Care Solace
01.2019 - 01.2020
Civil Engineering
UNITEC
01.2015 - Current
Technical Support and Sales Agent
Alorica
01.2015 - 01.2019
Customer Service Representative
Allied Global
08.2013 - 06.2014
High School Diploma -
Instituto Tecnologico Santo Tomas
01.2010 - 01.2013
Middle School
Instituto Tecnico De San Pedro Sula
01.2006 - 11.2009
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