Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Interests
Timeline
Generic
Ariel Alexander  Betancourth Dormes

Ariel Alexander Betancourth Dormes

Ing. Ciencias De La Computación
Tegucigalpa

Summary

Accomplished PMO Executive at Banco Atlantida, adept in computer skills and fostering teamwork, significantly enhanced project delivery through Agile methodologies. Known for a friendly, positive attitude and exceptional problem-solving abilities, I led initiatives that improved operational efficiency and customer satisfaction, mentoring teams towards achieving competitive advantage without exceeding a numerical mention.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Ejecutivo PMO

Banco Atlantida
07.2024 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • A meticulous and structured individual known for an unwavering work ethic.
  • Rapidly embraced emerging technologies and software tools for enhanced efficiency.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Ejecutivo SCRUM Master

Banco Atlantida
01.2023 - 07.2024
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Implemented continuous improvement initiatives through regular retrospective meetings with the team.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
  • Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Streamlined release processes through close coordination between development teams and operations staff.
  • Created comprehensive user stories with clear acceptance criteria to guide development efforts.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.

Lider De Transferencia

Banco Atlantida
06.2019 - 02.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Ejecutivo Analista De Sistemas

Banco Atlantida
03.2018 - 06.2019
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.

Analista Soporte De Sistema

Banco Atlantida
09.2017 - 03.2018
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Optimized operational efficiency by redesigning workflow processes.
  • Conducted in-depth market analysis to identify trends, guiding strategy adjustments for competitive advantage.
  • Increased customer satisfaction by analyzing feedback and implementing necessary changes.

Education

Ing. Ciencia De La Computación - Campos Sagrado Corazon De Jesus

Universidad Catolica De Honduras
Tegucigalpa, Honduras
05.2001 -

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Customer service

    Problem-solving

    Team management

    Time management

    Verbal communication

    Supervision and leadership

    Dependable and responsible

    Calm under pressure

Accomplishments

  • Collaborated with team of in the development of [SIISAR Sistema de Información integrado del Servicio de Administración de Rentas ].
  • Resolved product issue through consumer testing.
  • Achieved [cambiar el Formato de MT a ISO] para las transacciones LBTR.

Additional Information

Otras Experiencias Técnicas como:

  • SQL
  • My SQL
  • API´s
  • Java Scripst (HTLM, CSS)
  • Procesos con de Migracion de Datos con Herramientas ETL Power Center.

Certification

Professional Scrum Master (PSM I)

Interests

Participación en comunidades de desarrolladores y eventos tecnológicos

Exploración dexploración nuevas tecnologías de automatización

Deportes en equipo para fomentar habilidades de colaboración

Timeline

Ejecutivo PMO

Banco Atlantida
07.2024 - Current

Professional Scrum Master (PSM I)

06-2024

Ejecutivo SCRUM Master

Banco Atlantida
01.2023 - 07.2024

Lider De Transferencia

Banco Atlantida
06.2019 - 02.2023

Ejecutivo Analista De Sistemas

Banco Atlantida
03.2018 - 06.2019

Analista Soporte De Sistema

Banco Atlantida
09.2017 - 03.2018

Ing. Ciencia De La Computación - Campos Sagrado Corazon De Jesus

Universidad Catolica De Honduras
05.2001 -
Ariel Alexander Betancourth DormesIng. Ciencias De La Computación