Antonela Lacayo
Industrial Engineer
Tegucigalpa, Honduras
Summary
Seasoned Operations Manager and talented leader with +4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Operation Manager
Ginger Export
01.2016 - 11.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Internship
Productos Agropecuarios San Carlos. Yucatan
02.2022 - 05.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Devised processes to boost long-term business success and increase profit levels.
- Developed systems and procedures to improve operational quality and team efficiency.
Internship
World Produce Trading Corporation
07.2022 - 11.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
Sales Manager
Distribuidora De Alimentos Elmigo
10.2023 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Manager of Business Development and Sales
Distribuidora De Alimentos Elmigo
06.2024 - 12.2024
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Developed comprehensive sales training materials and tools that enabled new hires to quickly adapt and contribute effectively.
- Built diverse sales pipeline to exceed quota targets.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
INDUSTRIAL ENGINEER -
Universidad Católica De Honduras
Tegucigalpa, FM 08.2014 - 12.2018
MASTER DEGREE - INTERNATIONAL LOGISTICS AND SUPPLY CHAIN
Escuela Europea De Direccion Y Empresas
Madrid, España 10.2021 - Current
Skills
- Work flow planning
Supply Chain Management
Supply chain logistics
Business administration
Operations management
Project Management
Trade Shows Participation
PMA-New Orleans 2017
FRUIT LOGISTICA-Berlin 2018
CPMA-Vancouver 2018
MACFRUT- Rimini 2018
PMA-Orlando 2018
FRUIT LOGISTICA- Berlin 2019
IFEMA-Madrid 2019
FRUIT LOGISTICA- Berlin 2020
Timeline
Manager of Business Development and Sales
Distribuidora De Alimentos Elmigo
06.2024 - 12.2024
Sales Manager
Distribuidora De Alimentos Elmigo
10.2023 - 05.2024
Internship
World Produce Trading Corporation
07.2022 - 11.2022
Internship
Productos Agropecuarios San Carlos. Yucatan
02.2022 - 05.2022
MASTER DEGREE - INTERNATIONAL LOGISTICS AND SUPPLY CHAIN
Escuela Europea De Direccion Y Empresas
10.2021 - Current
Operation Manager
Ginger Export
01.2016 - 11.2021
INDUSTRIAL ENGINEER -
Universidad Católica De Honduras
08.2014 - 12.2018
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