Anh Tu Nguyen

• Collaborated with business units to consult, develop product roadmaps, and design technology solutions that address needs.
• Led Retail Banking software projects by gathering requirements and conducting thorough analysis.
• Managed software development lifecycle (SDLC) to ensure timely delivery of IT solutions.
• Coordinated software development tasks to maximize team efficiency and project outcomes.

Key Achievements:

• Delivered Smartbanking Omni 2.0, equipping the platform with advanced AI-powered functionalities to optimize customer engagement.
• Integrated biometric data collection and authentication systems across the bank’s digital platforms, extending coverage to partner channels such as branch counters and e-wallets, enhancing security and user convenience.

• Managed tasks related to optimizing system architecture

Key Achievements:

• Led the successful deployment of the Payment Hub project, integrating seamlessly with the new Core Banking system to optimize transaction processing and service delivery.

• Evaluated and provided consultancy for IT software projects to enhance functionality.
• Planned and managed IT strategies to optimize banking operations efficiency.

Key Achievements:

• Actively contributed to shaping the bank’s Information Technology Strategy for 2022–2030, setting the foundation for future digital transformation initiatives.

• Conducted software quality assessments to ensure compliance with established standards.
• Managed seamless operations of critical retail e-banking applications in production environment.
• Deployed, upgraded, and maintained applications in accordance with government regulations and card network requirements.
• Oversaw operations of large-scale systems including Mobile Banking, Internet Banking, and Card-related systems.
• Contributed significantly to SmartBanking Omni project and IST Switch 7.6 Upgrade.
• Ensured introduction of new features for individual customers through application enhancements.
• Maintained high availability and reliability of e-banking/Card services across multiple platforms.

Key Achievements:

• Delivered the Card Gateway project ahead of schedule, enabling seamless card service access on mobile and digital platforms, enhancing customer experience.
• Delivered Smartbanking Omni 1.0, integrating Mobile and Internet Banking, Soft OTP, eKYC, and Loyalty solutions to enhance customer digital experience.

• Executed Distributor Management System project implementation for PepSico, enhancing operational efficiency.
• Led project for Masan, ensuring seamless integration and user adoption.
• Oversaw Unilever implementation, delivering measurable improvements in distribution processes.

• Data Manager