Overview
Work History
Education
Skills
Languages
Timeline
Generic
Angie Larios

Angie Larios

San Pedro Sula,Honduras

Overview

9
9
years of professional experience

Work History

Data Management Associate

Partnerhero
08.2023 - Current
  • I work with Partnerhero right now for LMNT, which is a fantastic firm. Together with offering outstanding customer service, we provide hrydation to those in need. Assuring that every order arrives flawlessly is my responsibility in order to provide our demanding clients with the support they need. My work has enabled me to gain expertise in identifying the core causes of problems and solving them.

Operation Supervisor

ITEL
10.2021 - 05.2023
  • I oversaw a team of fifteen champions, monitoring their performance on KPIs, coaching sessions, one-on-one meetings, retention, answering support calls, and offering prompt assistance. In addition, I assisted the business by conducting the employment interviews through which we chose the most incredible people to join our team.

Virtual Assistent

AnswerHero
04.2019 - 09.2021
  • I gained expertise as a virtual assistant for a variety of settings, including dentist offices, hospital ERs, law offices, and courts. I gained knowledge on how to organize a schedule for someone who is giving us their most private information and how to complete tasks on time.

Customer Service Rep/ QA

Allied Global
01.2016 - 03.2019
  • I began my career as a customer support representative. As a Tracfone/Safelink support line, I assisted our customer in troubleshooting their phones and activating their government lines.
  • I wanted to grow and decided to apply for a QA position. I succeed by evaluating every call with professionalism and integrity.

Education

Law - Currently Studying To Become A Lawyer.

Universidad De San Pedro Sula
San Pedro Sula, Honduras.
05.2001 -

High School Diploma -

Instituto Pablo Menzel
San Pedro Sula, Honduras.
05.2001 -

Skills

Customer Service

People Skills

Time Management

Problem Solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Data Management Associate

Partnerhero
08.2023 - Current

Operation Supervisor

ITEL
10.2021 - 05.2023

Virtual Assistent

AnswerHero
04.2019 - 09.2021

Customer Service Rep/ QA

Allied Global
01.2016 - 03.2019

Law - Currently Studying To Become A Lawyer.

Universidad De San Pedro Sula
05.2001 -

High School Diploma -

Instituto Pablo Menzel
05.2001 -

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Angie Larios