I am a professional with a complete secondary education and currently pursuing university studies at UNAH. During my academic career I have acquired theoretical and practical knowledge that complements my work experience.
In my work experience, I have worked in high-demand environments, where I have developed and perfected my skills in effective communication, problem solving and time management.
My ability to actively listen and empathize with clients has allowed me to provide personalized and high-quality service, resolution, achieving their satisfaction and loyalty.
I am a proactive person, with a strong orientation towards achieving goals and continuous improvement. My organization and ability to prioritize tasks allow me to handle multiple responsibilities efficiently. In addition, I have a natural ability to work as a team, leading with a collaborative approach and motivating my colleagues to reach their full potential.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.