Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Angel Daniel Martinez Manzanres

Angel Daniel Martinez Manzanres

Puerto Cortes

Summary

Detail-oriented professional committed to clarity and open communication from the outset. Dedicated to continuous improvement and excellence in every task. Approachable and receptive to feedback, fostering collaborative discussions that encourage innovative ideas. Focused on long-term success, consistently delivering 100% effort in all endeavors.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Sales Specialist

Alonso Alonso Law Firm
08.2024 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.

QA

Itel
10.2021 - Current
  • I applied for the Quality Department (QA) position on September 15 of 2021, I started on June 7 of 2021 in Emerge BPO as wave 2, located on Altia business park.
  • Quality Department

Customer service person

Collective Solution
09.2023 - 01.2024

Supervisor, Leader Coach

Itel
01.2021 - 12.2022

Customer Service

Alorica
01.2018 - 12.2020

Customer service Comcast

Convergys
08.2016 - 05.2018
  • Customer Service for Internet, Cable and Phone service

Education

Atlantic bilingual school
Puerto Cortés
01.2013

Mercadotecnia

USAP
San Pedro Sula
01.2023

High School - undefined

New Generation Christian Academy
San Pedro Sula
05.2015

Skills

  • Excel
  • Hard work
  • Leadership Skills

    Relationship building

    Team collaboration

    Customer service and care

Hobbies

I like to play video games.

Spend time with my Family.

Watch Movies and Series

My dream is to have my own business in the future.

Timeline

Sales Specialist

Alonso Alonso Law Firm
08.2024 - Current

Customer service person

Collective Solution
09.2023 - 01.2024

QA

Itel
10.2021 - Current

Supervisor, Leader Coach

Itel
01.2021 - 12.2022

Customer Service

Alorica
01.2018 - 12.2020

Customer service Comcast

Convergys
08.2016 - 05.2018

Mercadotecnia

USAP

High School - undefined

New Generation Christian Academy

Atlantic bilingual school
Angel Daniel Martinez Manzanres