Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic
ANDREA LIZETH LOPEZ LEMAN

ANDREA LIZETH LOPEZ LEMAN

HONDURAS

Summary

Empowered young woman with experience in the workplace, passionate in everything a do.

Overview

2
2
years of professional experience

Work History

HOUSEKEEPER SUPERVISOR

Montage Palmetto Bluff
05.2023 - 09.2023
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.

Housekeeping Supervisor

Spring Hill Hotel
06.2022 - 11.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Front Desk Agent

HOMEWOOD SUITES
07.2021 - 11.2021
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Increased customer loyalty with exceptional communication skills and personalized service.

Education

Associate of Science - HEALTH AND NUTRITION

MERINOS EDUCATIONAL SCHOOL
HONDURAS, FRENCH HARBOUR
11.2017

Skills

  • Teamwork
  • Customer Service
  • organized
  • Housekeeping knowledge
  • Responsable
  • honest

Additional Information

Nationality: Honduran

Age: 24 years old

Single

Languages

Spanish, English
Native language
Italian
Elementary
A2

References

PETE BROMELKAMP

HOMEWOOD SUITE HR

PETE@TPIHOSPITALITY.COM


KORTNEY KELLER

MONTAGE PALMETTO BLUFF HR

KORTNEY.KELLER@MONTAGE,COM

(843) 706-6552

Timeline

HOUSEKEEPER SUPERVISOR

Montage Palmetto Bluff
05.2023 - 09.2023

Housekeeping Supervisor

Spring Hill Hotel
06.2022 - 11.2022

Front Desk Agent

HOMEWOOD SUITES
07.2021 - 11.2021

Associate of Science - HEALTH AND NUTRITION

MERINOS EDUCATIONAL SCHOOL

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