Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Amma Ayamesem

Customer Service Agent
La Ceiba

Summary

Polite and professional costumer service, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Retail Agent

Alorica
01.2022 - 02.2024
  • Developed knowledge in retail system.
  • Customer Service.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Worked with CVS Pharmacies over the counter support.
  • Managed over 50 costumer calls per day.

Costumer Service Agent

Caribbean Contact Center
09.2021 - 12.2021
  • Handled and Worked with costumer service providing insurance information.
  • Planned and Executed call skills for costumer.
  • Worked closely with development of costumer service.
  • Managed over 50 calls per day.

Education

High School Diploma -

Saint Isidros Bilingual School
La Ceiba, Honduras
01.2015 - 11.2018

Currently coursing a degree in Logistics Engineering -

Technological University Center
La Ceiba, Honduras

Skills

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Personal Information

  • Place of Birth: La Ceiba, Honduras
  • Date of Birth: 06/26/01
  • Nationality: Honduran
  • Marital Status: Single

Timeline

Retail Agent

Alorica
01.2022 - 02.2024

Costumer Service Agent

Caribbean Contact Center
09.2021 - 12.2021

High School Diploma -

Saint Isidros Bilingual School
01.2015 - 11.2018

Currently coursing a degree in Logistics Engineering -

Technological University Center

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Amma Ayamesem Customer Service Agent