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Associate Principal Engineer

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Detail-oriented professional with expertise in returns and exchanges management, customer relationship management, and retail software proficiency. Skilled in handling difficult customers, executing promotions and discounts, and navigating customer databases to enhance service efficiency. Adept at electronic payment processing, maintaining calm under stress, and applying proactive listening to resolve issues effectively. Strong memory capacity and knowledge of cleaning procedures contribute to maintaining a well-organised retail environment. Committed to delivering exceptional customer experiences while supporting business goals.

Soy una persona resolutiva y responsable, con facilidad para adaptarme a los cambios y gestionar múltiples tareas a la vez. Desde hace 4 años me desempeño como asistente personal bilingüe, acompañando procesos con eficiencia y sensibilidad, y creando vínculos de confianza que hacen que cada proyecto fluya con naturalidad.

I have always been a person who likes knowledge, discovering, and above all, challenging difficulties. I studied Electronics and Telecommunications, grew up in Milan, where I practiced Sound Engineering for years, then moved to Liverpool , where I learned the hospitality system pretty well, and ended up in Barcelona, where I initially grew as an agent for customer care, and subsequently as a manager assistant and Retail Coordinator for Dyson Italy and Spain.

A resilient and analytical Engineering Project Manager with a passion for complex problem-solving and driving excellence. Adept at leading cross-functional teams and managing stakeholders relationships, with extensive experience in business transformation and process development. Committed to continuous improvement and driven by opportunities to foster meaningful impact on the world around us. Proven track record in delivering technical physical & digital product solutions, whilst guiding strategic roadmaps for future innovation.

Experienced Software Engineer with 11 years in Python, Java, AWS, and ReactJS, specializing in cloud-native solutions for telecommunications and pharmaceutical domains. Skilled in architecting and automating data pipelines using AWS Lambda, Snowflake, and Python. Built ReactJS applications for seamless data ingestion, reducing manual effort. Passionate about data engineering, AI, and cloud technologies with a focus on scalability and optimization.

High-ticket sales specialist with hands-on experience selling a variety of coaching programs. Known for staying organized to consistently book quality appointments and keeping communication flowing smoothly between leads, management, and closers to drive conversions. Always analyzing performance metrics and refining strategies to improve results, making me a growing asset to any team I’m part of.

Comprometido con garantizar la satisfacción del cliente mediante la prestación de un servicio excepcional y un apoyo inigualable. Experto en la aplicación de las mejores prácticas de atención al cliente y hábil en la exploración de diversas soluciones para abordar eficazmente las necesidades de los clientes.

 If you're looking for an enthusiastic customer service representative who prides himself on being professional, friendly, diligent, dedicated to providing a quality customer experience. Regarding surveys received from the customer most of the feedback has been positive. I'm available for work right now. 

Dynamic customer service professional with a proven track record at Charter Communications, excelling in resolving customer issues and helping team mates build skills. Adept at educating clients and enhancing their experience, consistently surpassing performance goals. Skilled in time management and team building, fostering a collaborative environment to achieve exceptional service outcomes.

Dynamic customer service professional with a proven track record at McKissock, LLC, excelling in technical support and complaint resolution. Skilled in critical thinking and data entry, I enhanced customer satisfaction rates through effective troubleshooting and process improvements, while fostering team collaboration and training new representatives.

Allan Ricardo Mejía Mendoza

Summary

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Customer Service and Tech Support

Health Care Advocate (Tier 2)

Fleet Balancing Specialist

Sales Executive Account

Technical Coordinator of NAMAs

Legal Assistant

Education

Law and Social Sciences Student -

Bachelor’s Degree in Science and Letters - undefined

Primary Education - undefined

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Customer Service and Tech Support

Health Care Advocate (Tier 2)

Fleet Balancing Specialist

Sales Executive Account

Technical Coordinator of NAMAs

Legal Assistant

Bachelor’s Degree in Science and Letters - undefined

Primary Education - undefined

Law and Social Sciences Student -

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