Alicia Michelle Breuillet Barrera
San Pedro Sula
Summary
Bilingual Data Entry and Customer Service Specialist with experience in freight contract processing and client support. Skilled in data accuracy, document management, and cross-team collaboration.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
North American Transport Services
06.2021 - Current
- Receive freight contracts containing shipment details such as dates, prices, commodities, and pickup/delivery addresses.
- Accurately enter contract information into the system and upload the corresponding PDF files for each load.
- Create profiles for new freight brokers in the system and coordinate with Accounting to submit credit reports for evaluation and approval.
- Ensure all shipment data is recorded before the operations team assigns a driver and begins the transportation process.
- Train and support new team members on data entry procedures and internal systems to ensure smooth onboarding.
Customer Service Agent
KM2 Solutions
12.2020 - 05.2021
- Provided information and resolved customer questions.
- Analyzed customer needs and managed them as a team with other areas of the company.
- Scheduled appointments for clients.
- Assisted high volumes of customers daily with a positive, customer-focused attitude.
Education
Bachelor - Business and Industrial Administration
UNITEC
09.2020
Skills
- Team Collaboration
- Organized and detail oriented
- Microsoft Office Suite
- Advanced English communication skills
- High typing speed and accuracy
- Data entry and document management
References
Anita, López, +504 95934989
Grecia Dubon, +504 97418967
Timeline
Data Entry Specialist
North American Transport Services
06.2021 - Current
Customer Service Agent
KM2 Solutions
12.2020 - 05.2021
Bachelor - Business and Industrial Administration
UNITEC
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