Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Alicia Michelle Breuillet Barrera

Alicia Michelle Breuillet Barrera

San Pedro Sula

Summary

Bilingual Data Entry and Customer Service Specialist with experience in freight contract processing and client support. Skilled in data accuracy, document management, and cross-team collaboration.

Overview

5
5
years of professional experience

Work History

Data Entry Specialist

North American Transport Services
06.2021 - Current
  • Receive freight contracts containing shipment details such as dates, prices, commodities, and pickup/delivery addresses.
  • Accurately enter contract information into the system and upload the corresponding PDF files for each load.
  • Create profiles for new freight brokers in the system and coordinate with Accounting to submit credit reports for evaluation and approval.
  • Ensure all shipment data is recorded before the operations team assigns a driver and begins the transportation process.
  • Train and support new team members on data entry procedures and internal systems to ensure smooth onboarding.


Customer Service Agent

KM2 Solutions
12.2020 - 05.2021
  • Provided information and resolved customer questions.
  • Analyzed customer needs and managed them as a team with other areas of the company.
  • Scheduled appointments for clients.
  • Assisted high volumes of customers daily with a positive, customer-focused attitude.

Education

Bachelor - Business and Industrial Administration

UNITEC
09.2020

Skills

  • Team Collaboration
  • Organized and detail oriented
  • Microsoft Office Suite
  • Advanced English communication skills
  • High typing speed and accuracy
  • Data entry and document management

References

Anita, López, +504 95934989

Grecia Dubon, +504 97418967

Timeline

Data Entry Specialist

North American Transport Services
06.2021 - Current

Customer Service Agent

KM2 Solutions
12.2020 - 05.2021

Bachelor - Business and Industrial Administration

UNITEC
Alicia Michelle Breuillet Barrera