Hector Sanchez
Virtual Assistant
La Ceiba,Atlantida
Summary
Polite and professional [csr1] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
3
3
Certifications
2
2
Languages
Work History
Call Center Representative
Startek Honduras
San Pedro Sula, Honduras
1 2016 - 1 2018
- Cross-trained and backed up other customer service managers.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Delivered prompt service to prioritize customer needs.
- Processed debit and credit card and electronic check payments.
Education
High school Degree -
Miami Senior High school
08.2003 - 6 2006
Skills
Document and Records Management
undefinedCertification
Taught in for cruise ships as housekeeping & Restaurante departement, 01/2019
Marital Status
Single
Personal Information
- Date of Birth: 04/26/87
- Gender: Male
- Nationality: Honduran
References
Héctor Josué molinero cortes, Moliglass, La ceiba, Atlántida, 3177-8120
Timeline
High school Degree -
Miami Senior High school
08.2003 - 6 2006
Call Center Representative
Startek Honduras
1 2016 - 1 2018
Similar Profiles
Paola Michelle Montoya DiazPaola Michelle Montoya Diaz
Sales and Customer Service Agent at STARTEK HONDURASSales and Customer Service Agent at STARTEK HONDURAS
David LopezDavid Lopez
Customer Service Agent at Alorica HondurasCustomer Service Agent at Alorica Honduras
Tabitha HiersTabitha Hiers
Director of Nursing at Dyer Rural Hospital - Rio Viejo, HondurasDirector of Nursing at Dyer Rural Hospital - Rio Viejo, Honduras