Aldo Alejandro Diaz
San Pedro Sula
Summary
Dynamic Operations Supervisor/Analyst with a proven track record in different industries, excelling in performance monitoring and team collaboration. Enhanced productivity through effective staff supervision and ongoing training. Skilled in data analysis and budget planning, driving operational efficiency and informed decision-making to achieve strategic goals.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
AltiamCX
01.2025 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Senior Financial Analyst
Myron Corporation
02.2022 - 10.2024
- Provided valuable insights by leading monthly variance analysis reviews between actual results and budget/forecast expectations.
- Enabled informed decision-making by presenting key findings from complex data sets in clear, concise formats for senior leadership team members.
- Work with Sales and Marketing to develop revenue growth strategies
- Developed custom made reports for middle and upper management
Commercial Analyst
Huntsman Corporation
09.2019 - 12.2021
- Developed custom made reports for commercial and operational areas
- Researched industry-specific information from outside sources working together with product and marketing departments
- Structured and presented business cases, for prime customers and new prospects
- Provided insights and data analytics to upper management
- Developed as a team with marketing and sales, business strategies for growth revenue
- Manage Honduras office
Logistics Superintedent
Hanes Brands
03.2019 - 09.2019
- Streamlined logistics processes by implementing efficient inventory management systems.
- Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
- Coordinated cross-functional teams to address logistical challenges and improve overall performance.
- Product planning managing a team on apparel planners
- Responsible for 170 associates management as hiring process
Sales Operations Manager
Cable&Wireless CIS
10.2013 - 02.2019
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Key user for Salesforce CRM
- Generate performance evaluations for sales associates
- Bonus and commission calculations
Education
MBA - Administration
UNAH VS
San Pedro Sula12-2014
Bachelor of Science - Industrial Engineering
UNITEC
San Pedro Sula03-2005
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Data analysis
- Team collaboration
- Budget planning
- Data interpretation
- Pricing strategy
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Operations Supervisor
AltiamCX
01.2025 - Current
Senior Financial Analyst
Myron Corporation
02.2022 - 10.2024
Commercial Analyst
Huntsman Corporation
09.2019 - 12.2021
Logistics Superintedent
Hanes Brands
03.2019 - 09.2019
Sales Operations Manager
Cable&Wireless CIS
10.2013 - 02.2019
MBA - Administration
UNAH VS
Bachelor of Science - Industrial Engineering
UNITEC
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