Summary
Work History
Education
Skills
Languages
Timeline
Generic
Alanis Valeria Salgado Calix

Alanis Valeria Salgado Calix

Francisco Morazan

Summary

Dynamic and results-driven professional with a proven track record at Results CX, where I enhanced customer satisfaction through innovative problem-solving and exceptional service. Skilled in leveraging both customer service and computer skills to analyze data trends and improve team productivity. Demonstrated leadership in fostering cross-departmental collaboration and streamlining communication. Qualified leader with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Work History

Results Associate

Results CX
09.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.

Education

Bachelor of Science - Hummanity

Liceo Franco Hondureño
Francisco Morazan
06-2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Oral communication

Languages

Spanish
Native language
English
Advanced
C1
French
Proficient
C2

Timeline

Results Associate

Results CX
09.2024 - Current

Bachelor of Science - Hummanity

Liceo Franco Hondureño
Alanis Valeria Salgado Calix