ADRIANA AGURCIA

Results-driven International Relations and International Business professional with extensive experience in project management, operational analysis, and team leadership across both private and social sectors. Proven ability to optimize processes, drive efficiency, and achieve measurable gains in productivity. Skilled in managing large-scale programs, including employability initiatives and international contact center operations. Expertise in fostering cross-functional collaboration, enhancing team performance, and delivering impactful social projects. Fluent in Spanish and English, with a strong background in leadership, process improvement, and operational strategy.

• Led the transition-to-employability initiative for 7,000 participants in the She's Digital program, serving as Project Assistant., Boosted participant engagement by 30%.
• Ensured KPI achievement by facilitating clear communication with over 200 hotels globally during contact center migration., Significantly improved service efficiency.
• Developed and managed virtual warehouses for suppliers and Sompopo Shop, optimizing inventory organization and accessibility., Improved efficiency and accuracy.
• Led an NGO dedicated to combating food insecurity in Honduras, implementing initiatives that supported over 2,000 people annually., Ensured sustainable and efficient service delivery.