Adan Funez
Seaman
San Pedro Sula,Honduras
Summary
Hardworking Cocktail Server with strong aptitude for memorization and accurate order fulfillment with personable attitude. Applies knowledge of service and skill for beverage recommendations to create exceptional customer experiences.
Overview
10
10
years of professional experience
Work History
Bar Waiter
MSC Crociere
08.2022 - 12.2022
- Maintained an positive, professional demeanor even during high-pressure situation.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
Hotel Utility
Virgin Voyages
10.2021 - 01.2022
- Cleans public bathrooms, elevators and offices and assigned crew area. Polishes brass and other metals. Cleans carpets, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove effects of water and other damages such as dirt, soot, stains, mildew, and excess water and moister.
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
Bellboy
Pullmantur
06.2013 - 05.2019
- Demonstrated mastery of various bell services tasks such as operating luggage carts safely, managing storage areas effectively, and tagging items accurately for retrieval later on.
- Enhanced the overall atmosphere of the hotel''s public spaces by engaging in friendly conversations with guests while attending to their needs promptly.
- Increased hotel revenue by promoting available services, such as room upgrades, spa treatments, and special packages to guests.
- Received consistent positive feedback from guests through comment cards and online reviews, reflecting exceptional dedication to providing outstanding customer service.
Education
STCW Certifications - Hotel Maritim
EMCA( Escuela Maritima Centroamericana)
Omoa, Cortes 05.2001 -
High School Diploma -
Triunfo De La Cruz
Tela Atlantida Honduras 05.2001 -
Skills
Relationship Management
Customer Service
Bartending prowess
Additional Information
Mission: My vision is to provide an excellent service to your company in accordance with the hightest standards services and be a diligent, responsible and honest employee.
C1D, Visa No: R9639933
Actually my C1D is valid.
Timeline
Bar Waiter
MSC Crociere
08.2022 - 12.2022
Hotel Utility
Virgin Voyages
10.2021 - 01.2022
Bellboy
Pullmantur
06.2013 - 05.2019
STCW Certifications - Hotel Maritim
EMCA( Escuela Maritima Centroamericana)
05.2001 -
High School Diploma -
Triunfo De La Cruz
05.2001 -